Reference

Syarat Ketentuan Akun sakura188

These terms set out the rules that apply when you open an account, make transactions via DANA, OVO, or GoPay, and access any part of the sakura188 platform.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessAccount holder responsibilityTerms updated when needed
sakura188 Syarat Ketentuan Akun sakura188
TERMS CONTACT PATHS

Cara Menghubungi Tim Kami soal Ketentuan Ini

If any part of these terms is unclear or you need to raise a concern about how they apply to your account, reach our support team through the channels below. We aim to respond to terms-related queries within one business day.

Live Chat Open the chat window from your account dashboard at any time. Our team can clarify specific clauses, walk through account rules, and log formal concerns on your behalf.
Email Support Send a written query to our support address for terms-related matters that need a documented response. We reply with a reference number so you can track the conversation.
Account Help Centre The Help Centre inside your account contains a dedicated section for terms and policy questions, with step-by-step guidance on submitting a formal request or dispute.
HOW WE HANDLE THIS

Keamanan Akun dan Pengelolaan Data Anda

We take the security of your account and the handling of your personal data seriously. Here is how we approach the four areas that matter most to you under these terms.

Data Handling We collect only the account data needed to process your transactions via DANA, OVO, and GoPay, verify your identity, and maintain your account history. Data is not sold to third parties.
Cookie Use Cookies on the sakura188 platform are used to keep your session active, remember your wallet preference, and improve page load speed on mobile. You can manage cookie settings from your browser.
Account Security Your account is protected by a one-time PIN sent to your registered number at each login. If you suspect unauthorised access, contact support immediately and we will lock the account within minutes.
Requesting Changes To update your registered details — including the e-wallet linked to your account — submit a request through the Help Centre. Verification is required before any change takes effect.

Pertanyaan Umum tentang Syarat & Ketentuan

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, reach us via live chat or email.

These terms apply to every person who opens an account on sakura188 and accesses the platform, including anyone who transacts via DANA, OVO, or GoPay. Access depends on local law and eligible regions.

We post the updated version on this page. Continuing to use your account after the update is posted means you accept the new terms. We recommend checking this page periodically.

Submit a written request through the Help Centre inside your account. Include your account reference and the specific clause in question. Our team will respond with a reference number within one business day.

Yes. Send a data access request via email support or through the Help Centre. We will confirm your identity and provide the relevant account data within the timeframe required by applicable local law.

You are responsible for keeping your login credentials private, ensuring all transactions you initiate via DANA, OVO, or GoPay are authorised by you, and complying with the rules set out in these terms.

The same terms apply across Indonesia, including for players in Depok. Availability of specific features may vary depending on local law and eligible regions, but the account rules remain consistent.